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Privacy Policy

Effective Date: July 9, 2020


Thank you for visiting our website (Site) and your interest in our company Mixilab LLC (Mixilab) and services/software (Service). Data protection and data security are very important to us. We will be transparent with you about why and how we collect data. In no manner we will sell your data to any third party. Our main aim of data collection is to provide you with the Service that you expect from us as company to deliver.

Mixilab is the Data Controller of your personal data (if we collect your personal data) or Data Processor (if we processing your personal data received from our partners).

This Privacy Policy describes how we handle and protect your personal data and the choices available to you regarding collection, process, access, and how to update, correct and delete your personal data. Additional information on our personal data practices can be found in our Terms and Conditions. This Privacy Policy is intended for you as a user of the Site.

By using the Service, you acknowledge that the Service uses the YouTube API services. By using those services you also acknowledge and agree to the connected use of the Google Privacy Policy, which can be found through the following link:


What is personal data?

When you engage in certain activities via the Site you may provide information to us which may include personal information, which is information that may reasonably be used to identify you, such as your e-mail address, IP-address, online identifiers and other information voluntary provide to us (Personal Identifiable Information or Personal Data). We may also collect information available on the Internet. In the event you iterate with the Site through a third-party service, such as Facebook or Google, or another party we may receive Personally Identifiable Information from such third party and by using the Site, you consent to our receipt and sharing of Personally Identifiable Information. We may use or share Personally Identifiable Information to provide products and/or services to you, to enable third-parties to provide products and/or services to you, to enhance the operation of the Site, improve our marketing and promotional efforts, analyse use of the Site, and tailor your experience with third parties as provided below in this Privacy Policy. We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our Terms and Conditions and this Privacy Policy, and to comply with applicable laws and cooperate with law enforcement activities. The legal basis for this processing is your consent or our legitimate interests, namely monitoring and improving our Site and services.

Non-Personally Identifiable Information is information that does not identify a specific person. This type of information may include things like the Uniform Resource Locator (“URL”) of the site you visited before coming to the Site, the URL of the site you visit after leaving the Site, the type of browser you are using, your Internet Protocol (“IP”) address, mobile carrier information, mobile device information, or general and/or aggregated location data that does constitute Personally Identifiable Information. We, and/or our authorized third parties may automatically collect this information when you visit or use the Site using electronic tools like cookies and web beacons or pixel tags, as described in our Cookie Policy.

We use Non-Personally Identifiable Information to troubleshoot, administer the Site, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We reserve the right to use, transfer, sell, and share aggregated, anonymous data about our users as a group for any lawful business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients and customers.

If you do not want the services that tracking technologies provide, you may be able to opt-out by visiting


What data do we collect?

We may collect data or ask you to provide certain data when you use the Site. The sources, from which we collect Personal Data are:

As described above, we link data and if we have already collected some of your data, we will only ask you for the remaining data that is necessary to carry out the service contracted for.

If you email us or send other communications to us directly, we will retain your email or address and correspondence so that we may respond to your request. We retain this information indefinitely, so that we have a history of our past communications.


Cookies and Online Tracking

What are cookies?

Cookies are small text files created by the site, downloaded to and stored on any internet enabled device—such as your computer, smartphone or tablet—when you visit our homepage. The browser you're on uses the cookies to forward information back to the site at each subsequent visit for the site to recognize the user and to remember the user’s choices (for example, login information, language preferences and other settings). This can make your next visit easier and the site more useful to you.


What types of cookies do we use and for what purposes do we use them?

We use different types of cookies to run our Site.

The cookies indicated below may be stored in your browser.


Mandatory and performance cookies (Necessary). These cookies are necessary for the site to function and will be placed on your device once you access the site. Most of these cookies are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies provide a convenient and complete use of our Site, and they help users efficiently use the site and make it personalized. These cookies identify the user’s device insofar, so we would be able to see how many times our Site is visited, but do not collect any additional personally identifiable information. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information and are stored on the user’s device until the end of session or permanently.


Analytical cookies (Statistics). These cookies collect information about how users interact with our Site, for example, to determine which sections are most frequently visited and which services are most often used. The collected information is used for analytical purposes to understand the interests of our visitors and how to make the Site more user friendly. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. For analytical purposes, we may use third-party cookies. These cookies are stored on the user’s device for as long as set by the third-party cookie provider (ranging from 1 day to permanently).


Marketing and targeting cookies. These cookies collect information about how users interact with our Site, for example, to determine which sections are most frequently visited and which services are most often used. Before you agree to the use of all cookies, Mixlab will only collect anonymous data regarding the access of the Site. The collected information is used for analytical purposes to understand the interests of our users and how to make the webpage more user friendly. For analytical purposes, we may use third-party cookies. These cookies are stored permanently on the user’s device.


Third-party cookies. Our Site uses third party services, for example, for analytics services so we would know what is popular in our Site and what is not, thus making the site more usable. You can learn more about these cookies and their privacy policy by visiting the sites of respective third parties. All information processed from third party cookies are processed by the respective service providers. At any point in time you have the right to opt-out from data processing by third party cookies.


Google Analytics

We use Google Analytics to help us understand how you engage with our Site so that we can improve it. Google Analytics reports website trends without identifying individual visitors. You may install a Google Analytics Opt-Out Browser Button. The Google Analytics Privacy Policy can be read here.

Google Tag Manager

We use Google Tag Manager to embed tags in our website. When it detects an incoming http request, it collects the IP address and stores it temporarily in order to correct any connection errors.

Facebook Custom Audiences

Facebook Custom Audiences enables us to use existing datasets to compile groups and lists of users based on certain criteria in order to provide users with information and advertisements, tailored to their interests and preferences, on Facebook’s services. Before transmission to Facebook, the data is irreversibly encrypted in the form of hash values on our computers; Facebook can compare these against its user databases. You can opt out of this form of advertising by changing the settings at the Facebook settings page.

Facebook Lookalike Audiences

Facebook Lookalike Audiences enables us to use existing datasets to compile groups and lists of users based on certain criteria in order to provide users with similar interests and preferences with relevant information on Facebook’s services. Before transmission to Facebook, the data is irreversibly encrypted in the form of hash values (encrypted numeric values) on our computers. You can opt out of this form of advertising by changing the settings on the Digital Advertising Alliance page.

Social Media Widgets

We display sharing buttons so you can use social networking to share items from our site. It also includes the recommend buttons and other interactive programs that run on our site that collect your IP address, which page you are visiting on our site, and sets a cookie to enable the widget to function properly. Your interactions with these Widgets are governed by the privacy policy of the company providing them.

For example, the Service utilize the YouTube API Services as a third-party service, and you are agreeing to be bound by the YouTube Terms of Service (, Privacy Policy (, and API Services Terms of Service ( when you upload content to YouTube through the Service. We take no responsibility for the content or privacy practices of any third-party service. We encourage you to carefully review the privacy policies of any third-party service you access.


On what grounds do we use Personal Data?

We use your Personal Data for the following purposes and on the following grounds:

Of course, before relying on any of those legitimate interests we balance them against your interests and make sure they are compelling enough and will not cause any unwarranted harm.


When do we disclose your Personal Data?

We disclose your Personal Data in response to your business enquiry or your request for information within our company in order to provide the best service possible and within our legitimate interest.

We may share your information with organisations that help us provide the services described in this Policy and who may process such data on our behalf and in accordance with this Policy, to support this website and our services. For example, with our legal other professional advisors.

We may also share your email address with Microsoft, and you may need to provide credit or debit card information directly to Microsoft in order to process payment details and authorise payment following a secure link. The information that you supply in such cases is not within our control and is subject to Microsoft’s own Privacy Notice and Terms and Conditions.

In relation to information obtained about you from your use of our website, we may share a cookie identifier and IP data with analytic and advertising network services providers to assist us in the improvement and optimisation of our website, which is subject to our Cookies Policy.

We may disclose personal information in other circumstances, such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website and its users.

We will only keep the information required to provide our service as long as you are a client. So that we can meet our contractual obligations and for a period after that to identify issues, respect claim limitation periods and to resolve any legal proceedings.

You can learn how long your information is held and when it is destroyed from our Data Retention Policy, which you can request using our contact form.


Your Rights

You have the right to:

Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time through our contact form.


How do we protect your Personal Data?

We protect your data using state of the art technical, and physical safeguards and operate a firm system of policies, confidentiality agreements, digital safeguards and procedures to ensure the highest level of administrative protection.

In more detail, to access our database the user must be authorised, is challenged through a two-way authentication system and use an encrypted VPN. Also, the removal of Personal Data from our location is forbidden and made by using a complex encryption system very difficult. We use cutting edge antivirus and anti-malware software and up-to-date firewall protection. Moreover, authorised personnel must have a legitimate need to know interest, such as being your point of contact or service your user account.

The data we collect from you may be stored, with appropriate technical and organisational security measures applied to it, on our servers in the USA. In all cases, we follow generally high data protection standards and advanced security measures to protect the personal data submitted to us, both during transmission and once we receive it.

To exercise any of your rights, or if you have any questions or complaints about our use of your Personal Data and this policy, please contact us using our contact form.


Data Retention

When any personal data is no longer required for the purposes for which it was collected, we may destroy the personal information in a manner that takes into account its sensitivity.

We will retain your personal data only for as long as is necessary (taking into consideration the purpose for which it was originally obtained). The criteria we use to determine what is “necessary” depends on the particular personal information in question and the specific relationship we have with you (including its duration).

Our normal practice is to determine whether there is/are any specific laws permitting or even obliging us to keep certain personal data for a certain period of time (in which case we will keep the personal data for the maximum period indicated by any such law).

We would also have to determine whether there are any laws and/or contractual provisions that may be invoked against us by you and/or third parties and if so, what the prescriptive periods for such actions are (this is usually three years). In the latter case, we will keep any relevant personal data that we may need to define ourselves against any claims, challenges or other such actions by you and/or third parties for such time as is necessary.

Where your personal information is no longer required by us, we will either securely delete or anonymise the personal information question.

Please contact us if you wish to inquire about deleting your own personal data.


Third-Party Site Links

The Site may include links to other sites whose privacy practices may differ from those of Mixilab. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any site you visit. We are not responsible for the privacy practices of others. Any link to a site owned by third party does not constitute an endorsement, approval, association, sponsorship or affiliation with the linked site, unless specifically stated.


Your Choice

You may select to unsubscribe from marketing or promotional communications from us by following the instructions in those messages or through emailing us at If you opt-out, you may still be sent non-promotional messages relating to the Service, previous transactions or our ongoing business relations.


Accessing or Updating of Personal Data

You have the right to access your personal information (data). To make a request, please contact us. In general, we need verifying your identity and specifying what information you require. You may contact us via email at

You agree, represent and warrant that all account registration information provided by you is accurate and up to date. If any of your registration information changes, you must update it on the Site or Service.

In addition to normal procedure for deleting stored data, you can revoke access to your data collected by Google via Google security settings page at


Children Privacy

Although our Site and Service is a general audience service, we restrict the use of the Service to individuals under the age 18 without parent/guardian consent. We do knowingly collect, maintain, or use personal information from children under the age of 18 without parent/guardian consent.

EEA Residents Rights

In this Section we have summarized the rights that you may have under The General Data Protection Regulation 2016/67. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection laws in the EEA are:

You have the right to confirmation as to whether we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

You have the right to have any inaccurate personal data about you rectified and, considering the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully process. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To the extent that the legal basis for our processing of your personal data is:

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.

You may access your personal information that we hold by contacting us using the contact details below. We will provide you with a copy of the personal information we keep about you.  However, we reserve the right to charge you a reasonable amount for providing copies of any personal information you request, to take into account the time, cost and effort involved.

You may request that the personal information we hold about you be corrected by contacting us.  If we do not agree to your request for a correction, you may then request that we take reasonable steps to attach to the information a statement of the correction sought but not made.

Please be aware that some of these rights may be limited or unavailable where we have an overriding interest or legal obligation to continue to process the data, or where data may be exempt from disclosure.


California Privacy Rights

If you are a resident of the State of California and you have provided your personal information to us, you have certain rights under the California Consumer Privacy Act of 2018 (“CCPA”). You have the right to request that we disclose what personal information we collect, use, disclose, and sell. Contact us to exercise your right to know. You have the right to request deletion of your personal information we collect and maintain. You can exercise this right by sending to us an email. We will verify requests to exercise your California Privacy Rights. You have the right not to be discriminated against by us for exercising any of your rights under the CCPA.

We disclose your personal information to third parties for the commercial purpose of providing you interest-based advertising. You have the right to opt out of the sale of your personal information by declining our cookies or by deleting all cookies stored in your browser and setting up your browser to block cookies being saved.


Do Not Track Disclosures

Mixilab does not track its visitors over time and across third party sites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may have features that allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

If you would like to learn how to set Firefox so that sites do not track you, go here:

If you would like to learn how to set Chrome so that sites do not track you, go here:

If you would like to learn how to set Explorer so that sites do not track you, go here:

Apple Safari browser no longer supports Do Not Track (DNT) but it has prevent cross-site tracking in Safari on Mac feature

Third parties that have content embedded on the Site such as a social feature may set cookies on a user’s browser and/or obtain information about the fact that a browser visited the Site from a certain IP address. Third parties cannot collect any other personally identifiable information from the Site unless you provide it to them directly.


Business Assets Transfer or Sell

Mixilab may be sold, might sell or buy businesses or assets of businesses, or Mixilab might merge with another business. In such transactions, user data generally is one of the transferred business assets. Also, in the event that Mixilab, a line of business of Mixilab, or substantially all the assets of Mixilab are transferred, user information may be one of the transferred assets.

Mixilab will make reasonable efforts to provide notice on the Site and to notify you via email to the most recent email address that you have provided to Mixilab of any such change in ownership or control of your personal information and data.



This Privacy Policy and our commitment to protecting the privacy of your personal data can result in changes to this Privacy Policy. Please regularly review this Privacy Policy to keep up to date with any changes.


Contact Us

In case you have questions, about our Site, Service or this Policy or our privacy practices you can contact us by forwarding an email at

Mixilab Limited Liability Company (Mixilab LLC)

5 Nauky Ave.

Kharkiv, Ukraine